Selected Work

Nearly two decades of product, UX, and applied-AI work, from enterprise SaaS to associations and the arts.

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What I’ve Shipped

Since 2008 I’ve shipped digital products and led the teams behind them, for enterprise software companies, associations, and cultural institutions. A selection is below.

Case Studies & Clients

Client engagements I led from discovery and strategy through delivery.

Cavallo: Customer IQ

Shipped Customer IQ, an ML product. 2025 to 2026

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The American Academy of Pediatrics

Seven-year transformation, 120+ sites unified. 2015 to 2023

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The American Retirement Association

Five-year roadmap, Optimizely DXP re-platform. 2020 to 2023

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The Kennedy Center

Five sites unified into one. 2017 to 2020

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The Church Pension Group

15% call-volume reduction, 500+ prototypes. 2018 to 2023

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SFJAZZ

Open. Curate. Engage. 2015 to 2023

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The Monterey Bay Aquarium

Digital experience redesign. 2015 to 2023

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Select Work History

My roles from 2008 to 2026. Each one carries client engagements within it.

Cavallo

VP Product. Shipped Customer IQ. 2025 to 2026

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Adage Tech

Built the strategy and UX practice, 2 to 25. 2015 to 2023

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The Association Podcast

Founded. 40 episodes, 2 industry awards. 2021 to 2022

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Caxy Interactive

Product Design Director. Google ML, Agile install. 2013 to 2015

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NFC

Director of Interactive. Brand campaigns. 2011 to 2013

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Intersect Media

Web developer and strategist. 80+ sites. 2008 to 2011

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Cavallo

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Adage Technologies

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The Association Podcast

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Caxy Interactive

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Nichole Fowler Creative

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Intersect Media

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